Privacy and Security

This is the part of Mateslots.com that talks about privacy and security.

 We greatly appreciate your trust and do everything we can to protect your private information. There are a lot of online slots and other gambling games on the new site Mateslots.com. Safety is the most important thing in all it does. This thorough policy will explain how we gather, process, use, and protect your information so you may play games without worrying about it. We aim to be entirely honest with you by explaining everything we do. Our customer care team is always available to help you with any questions you may have.

Main points

Mateslots.com offers a privacy policy that meets the highest international requirements, such as the General Data Protection Regulation (GDPR) for users in the European Union and equivalent rules in other regions, such as data protection laws in the US, Asia, and other areas. We only gather information that is strictly necessary to provide good services, such signing up and confirming accounts, processing payments, creating personalized recommendations, and keeping the platform running properly. It is very important to say that Mateslots.com will never share your personal information with anybody else without your clear and informed consent. We keep your information safe by using cutting-edge technologies like multi-level encryption systems and regular audits.

You agree to the regulations here just by using the site. We strongly suggest that you review this policy every so often to see whether it has been altered to follow new rules or to improve the way we do things. Our support team is available around the clock to answer your questions or provide you more information.

Getting information about Mate slots

When you sign up for Mate slots, the process of gathering data begins and continues at a low level when you are in contact. To join up, we need some basic information from you, such as your email address, a unique username, your birthday (so we can check that you are of legal age; our services are only available to persons over 18 or 21, depending on where you live), and the nation where you live. This information helps us keep people who shouldn’t be able to get in from getting in and make sure we obey the law in your region.

We only collect payment information, such as card numbers, e-wallet information, or bank account information, in encrypted form and over secure protocols for things like depositing money or withdrawing prizes. Automatically saved are your IP address, the type of browser you use, the model of your device, the operating system you use, and how you move about the site. We can look at traffic, detect probable performance issues, and improve the user interface with this. We also keep track of any debates, forums, promotions, or tournaments you join so that we can make sure everything is fair and help settle any disagreements. We consistently follow the rule of data minimization at Mate slots. This means that we only collect the information we need to keep you safe and comfortable, and we don’t collect any more information that could make matters worse.

Using and processing data

Mateslots.com collects data that is highly vital for making sure that everyone enjoys a seamless and unique experience. First and foremost, the information is used to let you play thousands of games, slots, and bonus programs. We examine at what you do to propose the best options for you, such as themed slots or special deals.

 We look at financial information to make sure that transactions are safe and quick with well-known partners like Visa, Mastercard, and major e-wallets. We also utilize automatic checks to stop fraud.

We also use aggregated data for our own analysis. This helps us uncover popular patterns, make the site load faster, introduce new features, and improve everything in general. We may send you tailored notifications about new products, bonuses, or special events for marketing purposes. You must have given us clear permission in your account settings, and you may change your mind at any time with just one click. The information is useful for in-depth investigations when there are indications of wrongdoing, such as money laundering or the use of bots. This makes sure that everyone has a fair chance. In general, processing is all about making you happier with the site while following strict rules of ethics.

The safety features of Mateslots

Mateslots puts a lot of stress on security requirements to protect your data from threats. We encrypt all data transmissions with SSL (Secure Sockets Layer) version TLS 1.3. Hackers have a hard time stealing data during sessions because of this.

Our servers are stored in very safe data centers that have backup systems, physical security, multi-factor authentication, and technology that can find intrusions right away.

Independent cybersecurity experts undertake frequent audits, such as penetration testing and vulnerability scanning, to detect and address any probable vulnerabilities as soon as they can. We keep financial information in a way that makes it hard to read, and only staff who need to know may see it, and all actions are logged. We strongly recommend that consumers use two-factor authentication (2FA) with apps like Google Authenticator and make strong passwords that they change often. We quickly put our plans into action if something awful happens, like a DDoS attack or a phishing effort. We email the people who are affected, stop any suspicious conduct, and liaise with the police. These procedures keep Mateslots a fun and safe place to be.

Cookies and following

To make your experience better, Mateslots.com uses cookies and other tracking tools.  Cookies are little text files that save information such as your preferred language for the interface, the slots you’ve looked at before, or your notification preferences. This makes it possible for the site to “remember” you the next time you visit. We split them into three groups: basic cookies, which are needed for basic functions like signing in; analytical cookies, which gather data on traffic and activity to make content better; and targeted cookies, which are used for personalized adverts if you consent.

You can change these files using your browser settings or a special consent banner on our site. You can choose which groups to switch on there. You won’t be able to access slots if you don’t accept non-essential cookies, but it might be less convenient, like not being able to save your preferences. We also use local storage, pixel tags, and web beacons to see how users use the different parts of the page. This helps us add new features and do A/B testing. We make sure that all of these technologies are used in a way that is honest and open, and they all obey standards like the ePrivacy Directive.

Talking to other individuals on Mate slots

We only share your information with other people if we have to at Mate slots. For example, payment processors only obtain the bare minimum of information they need to do their jobs, and they have to sign strict NDAs (non-disclosure agreements). We constantly make sure that demands from courts or regulatory agencies are real by using the right methods. They might ask for data to follow anti-money laundering (AML) rules or to look into complaints, for instance.

Marketing partners, including ad networks, may be able to have access to anonymous data for targeted campaigns with your approval, but they won’t know who you are. We never sell, rent, or trade your information for business purposes. All partners must obey our privacy guidelines, and we can check on them at any moment through detailed contracts. When a business changes hands, such as when it merges with or buys another business, the new owner may get data, but only after customers have been warned and given the chance to opt out. This strategy makes sure that you still have control over your data at Mate slots.

User rights and options

As a user of Mateslots.com, you have full control over your data. You can ask for access to stored information, have it updated if there are mistakes, or have it totally erased (the right to be forgotten) at any time by sending an email to [email protected] or using the specific form in your personal account. We pledge to take care of these types of requests within 30 days and offer you a full report.

You can change your mind about processing right away, but this can mean that you can’t use some services, including customized bonuses. The GDPR gives persons in the European Union and areas like it more rights. These include the right to data portability (export in a structured format), the right to object to automated processing, and the right to make a complaint. We have employed a full-time Data Protection Officer who can help with any issues or give you advice. If you suspect there has been a violation, you can let the people in authority know, and we will fully cooperate.

Changes to the rules

We might amend this privacy policy if the law, technology, or our services change. The website will let everyone know about any substantial changes, and registered users will get an email letting them know. The most recent one was made on August 5, 2025. 

By using the new version of Mateslots.com, you agree to the changes. We recommend that you save a copy of the policy for your own records.

Mateslots.com believes on safety and privacy above all else. We want to make it easy for you to relax and enjoy slots knowing that your information is safe.  If you have any further questions or need help, our support team is always ready to help. We want to make sure that your time with us is as safe and fun as possible.